Our patient portal registration asks for a fair amount of information — six steps' worth. The good news: with the right things in front of you, it takes about ten minutes, one pass, done. This page shows you exactly what each step asks for, so nothing catches you off guard.
Rather skip it entirely? Send us an appointment request and we'll call you within one business day — we can take care of registration together on that call.
Before you start, gather these
Five minutes of gathering saves twenty minutes of hunting mid-form.
Insurance card
Plan name, member ID, and the policy holder's name — front and back of the card has everything.
Medication list
Names and doses of what you take. A photo of the bottles counts.
Username & password
Decide them ahead of time, plus answers to three security questions — and write them down.
The six steps, decoded
What the portal will ask for, in order.
1 · About you
Your legal name, date of birth, and gender — exactly as they appear on your insurance card.
2 · Contact details
Home address, the phone numbers you use (home / cell / work), and an email address you check regularly — appointment updates go there.
3 · Your account
Pick a username and password, and answer three security questions. Jot your choices down somewhere safe before you start — this is the step where most people get stuck on a later visit.
4 · Insurance
Have your insurance card in hand: the plan name, member ID, and the policy holder’s name (if the plan is in someone else’s name). Self-pay? Just say so — there’s a checkbox for that.
5 · Health basics
Your current medications (names and doses), your preferred pharmacy, and your referring doctor’s name if you have one. A photo of your medication bottles works great as a cheat sheet.
6 · Verify & submit
Type the verification code shown on screen and submit. You’ll use your new username and password to sign in from then on.
Common questions
Do I have to register on the portal to become a patient?
How long does registration take?
What if I get stuck partway through?
I already registered but forgot my username or password.
Ready to talk it through?
Send us your details and we'll call you within one business day — or call the office now.
This page offers general health information and isn't a substitute for medical advice, diagnosis, or treatment. For guidance about your own health, please schedule a visit. If you're experiencing a medical emergency, call 911.